Shipping/Delivery

Protect your shipment by selecting Checkout+ in your cart for $2.99.

Coverage: Covers lost, stolen, or damaged packages during transit and includes free prepaid return shipping labels.
Claims: If your order is lost in transit, arrives damaged, or is marked delivered but stolen, orders with Checkout+ receive fast-tracked replacements or refunds without carrier delays.
Opting Out: If you uncheck Checkout+ during checkout, Western Evil is not liable for packages lost, stolen, or damaged once scanned by the shipping carrier, and standard return shipping fees ($8.95 flat rate) will apply to any return. The $2.99 Checkout+ fee is non-refundable once an order has shipped.

Free Shipping: We offer free standard shipping on domestic US orders over $100 USD (subtotal calculated before taxes and Checkout+).
Calculated Rates: For domestic orders under $100 USD, carrier-calculated shipping rates are determined by package weight, dimensions, and destination, and are displayed during checkout.
Processing Time: Please allow 7–14 business days for order processing prior to dispatch. We are an independent, family-run business—not Amazon—and we pack and ship every order with care. Because our team frequently travels for tours and events, occasional delays may occur. We appreciate your patience and support!
Expedited Shipping: We do not offer expedited or rush shipping services at this time.
Delayed Delivery Inquiries: If more than 21 days have elapsed past the standard processing window and you have not received your package, please email support@westernevil.com with your order number to initiate a carrier trace.

We ship worldwide to most countries, with select restricted destinations excluded.

Restricted Countries: We currently do not ship to Cuba, Iran, North Korea, Syria, the Crimea region of Ukraine, or disputed regions within Ukraine.
Estimated Transit Time: International orders typically take 4–6 weeks to arrive once dispatched, depending on regional customs clearance.
Delayed International Inquiries: If your international order has not arrived after 21 days past the expected 4–6 week delivery window, contact support@westernevil.com so our team can review the tracking status.
Handling Fee: A 3% handling fee is automatically applied to all international orders to offset international processing and packaging requirements.
Customs, Duties & Taxes (VAT): International shipments may incur customs duties, taxes, import tariffs, or VAT upon arrival in the destination country. Western Evil does not collect or control these fees. All import charges are the sole legal responsibility of the recipient.

A confirmation email with tracking details is automatically sent as soon as your shipping label is generated.
Please confirm your shipping address is complete and accurate before placing your order. Western Evil cannot be responsible for misdelivery resulting from incorrect address inputs provided at checkout.
For inquiries regarding order tracking or delivery status, contact support@westernevil.com.